Services

Our Services

/Taking care of your healthcare needs in Mexico

We are medically trained patient advocates. Our role is to help you receive the best care possible on both sides of the border. We do not diagnose or treat. Our goal is to support and guide you to the best available care.

 

Medical Care

We do not practice medicine but can help you find the best medical care available in the area and assist you in making an appointment. We have a list of excellent physicians and other care providers and have working relationships with many of them. Our understanding of their specialties and available technologies will be important in ensuring that you receive the best possible care.

In Home Nursing Care

We organize and supervise home health services with a well-trained and respected team of nurses, trained home health providers, respiratory therapists, and other professionals. We also have knowledgeable staff who can locate and procure home health equipment such as beds, oxygen, toilet facilities, etc.

Costs for services are reasonable, based on local minimum wage and labor practices. A care team can be arranged for within 12 to 24 hours. Juan Soria is an experienced bilingual Mexican nurse and handles the placement of the care teams. Sue Leonard and Deborah Bickel intermittently review care, working closely with Juan Soria.

Emergencies

We help you prepare for health emergencies, and also ensure that family and household help know what to do in an emergency situation.

In the event that you need urgent care or hospitalization while in Mexico we can:
• Meet you at the hospital or care facility
• Assist you in the admission process
• Remain at your bedside at key times during hospitalization
• Assist with discharge planning
• Provide post-operative medication advice
• Are actively involved in your health care as needed and desired.

Research

We can, when needed, do thorough background research on your diagnosis and its treatment, ensure the fairness and accuracy of billing by medical providers and hospitals, and help you decide what medical insurance is best suited to your needs.

Education

We provide health and medical education on the management of acute events, chronic conditions, and wellness care.

Care Abroad

We help you determine if you can safely receive care locally, or need to seek care elsewhere in Mexico or abroad.

Organizing

We can help you prepare for a meaningful consultation or treatment with your health care provider. This includes our reviewing in advance your medical history so that your health concerns can be communicated as fully and clearly as possible.

Advance Health Directives

We can help facilitate advance directives and end of life decisions. We often serve as the designated patient advocate for legal advanced directives and can assist in communication between the patient and concerned family members friends and community

Translation

We have an excellent bilingual assistant Kris Kegel who along with Juan Soria and Deborah Bickel can translate documents for use of clinicians in the north US establish as well as translations at the time of visits with Spanish speaking clinicians.

Mediating and Communicating with Family and Friends

Often it is confusing for family members to try to decide what they can do for those injured or ill in Mexico. We are experienced at helping loved ones make appropriate and helpful decisions.

Medication

Understanding and reviewing your medication is vital to your overall health. We help you recognize and avoid potential side effects and drug interactions while organizing a system to simplify your medication schedule.

Transportation

Transportation
We are happy to arrange for transportation to and from your medical visits.