Deborah Bickel, Sue Leonard, and Juan Soria have years of clinical experience and medical training that are put to use on your behalf. We don’t just provide information, we help you understand your important health and wellness options.
In the event of an illness or injury, finding an English-speaking physician may not be enough. While many physicians in the area do speak English, few are completely fluent and even fewer have an English speaking staff. We bring to our practice both fluency in Spanish, English and a professional understanding of both US and Mexican medical services, which can dramatically improve the quality of care you receive in Mexico.
It is important to note that medical practices can vary greatly from one country to another, and at times the medical culture of Mexico will be quite different than in the US or Canada. An example of this is that private practice physicians in Mexico are not required to keep patient records beyond the patient’s name and day of the visit. Having a fluent and medically capable advocate at such times will be critical to your continuity of care and your peace of mind. As with any visit to a physician or other health practitioner the right outcome will depend upon clear communication and understanding between patient and practitioner.
A short phone call will help us identify what your needs may be and is usually followed by an hour-long appointment to orient you to medicine, health and well-being in San Miguel de Allende.
As the founder of Be Well San Miguel, I utilize my extensive knowledge and experience as an international health worker to ensure that every need of each one our clients is met with utmost professionalism, compassion, and confidentiality. I am a graduate of the Stanford University Physician Assistant program, and hold a Master’s degree in Public Health from the University of California at Berkeley. I have lived and worked in many countries including the United States, the Netherlands, Mexico, Guatemala, Cuba, Nicaragua, Zambia and Mozambique…
I have a particular interest in geriatrics and helping people choose the highest quality of living even when that may mean shortening our span of years but vastly improving our experiences moment by moment.
Phone : +52 1 (415) 115-7815
Skype : BewellSanMiguel
Email : firstname.lastname@example.org
Sue Leonard is a Nurse Practitioner with 25 years of nursing and nurse practitioner experience in the US, Southeast Asia, the South Pacific, Central Asia, South Asia, Africa, and now Mexico. She has considerable training experience on many subjects for a variety of groups including US school administrators and teachers, South Pacific Governors, village mayors, community groups, and international and local NGO leaders from around the world. She also trained nurse aides and orderlies, and has experience as a psychiatric nurse, in hospital and clinical settings in the US.
Home Phone : +52 (415) 121-8118
Mobile Phone : +52 1 (415) 103-3952
US Number : 1 (206) 414-1370
Email : Sue@BeWellSanMiguel.com
Native San Miguelense Kris Kegel manages our patients when they need home care. Bilingual and bicultural, he is service oriented, with 20 years of experience in personal assistance, hospitality, and the culinary arts. Kris has exceptional technical and organizational skills, and a strong interest in architectural design, aimed at creating safer homes for the aging. He also has a long history of and non profit involvement.
Mobile Phone : (415) 105-1045
Email : Kris@BeWellSanMiguel.com
Mr. Soria a certified nurse who has lived and worked in San Miguel de Allende nearly his entire life and has provided nursing and medical services for more than 10 years. He completed his nursing training in Irapuato, Guanajuato at SIDAD. As part of his training he completed courses at the military hospital as well as working full time in management and patient care at the City Hospital, Mexico, DF.
Mobile Phone : (415) 101-4363
Email : Juan@BeWellSanMiguel.com
We are medically trained patient advocates. Our role is to help you receive the best care possible on both sides of the border. We do not diagnose or treat. Our goal is to support and guide you to the best available care.
As members of your health care team, we are committed to the highest standards of professionalism and confidentiality. You may be absolutely confident that no personal information will ever be shared without your explicit permission.
Fees are payable by US check, cash, or Paypal for an hour of our time. An initial evaluation and intake has an extra cost. As our fees are subject to change based on peso to dollar rates and other factors, please contact us for the most up to date information.
Payment is due at the time of service. For services exceeding an hour of our time, we reserve the right to ask for payment in advance.
We also offer an annual retainer at a set fee. For those needing more service and those who want to create medical directive, this option can save money over the year. Ask us about it!
We also provide Skype sessions as a slightly reduced cost.
“Be Safe” is a new service provided by the Be Well team. It is a medical alert system that provides its wearer with 24/7 medical intervention via a proprietary electronic pendent or key chain and wireless phone system.
When the need arises, all that is required is pressing a button on the pendent to summon help. Once pressed, the button automatically generates a call to a Be Well San Miguel staff member, day or night seven days a week for as long as one’s subscription is in place. When answered, the user will be in direct telephone contact with Be Well San Miguel and the nature of the emergency can be described. If the button is pressed and there is no caller someone will go to your home to ensure you are in no danger. (false alarms do happen.)
At that time a decision will be made and a call placed to: send a paramedic team and ambulance, an MD or a Be Well San Miguel staff member such as Deborah Bickel, Sue Leonard or other medically trained first responder. If, in the very unlikely event, no one on our staff can take the call, it automatically rolls over to UNIMED Urgent Care, San Miguel de Allende. And, when necessary, a Be Well San Miguel staff person will meet you upon arrival at UNIMED or other designated care facility.
Beyond having your location and directions, we will maintain an up to date file containing all of your critical information including who has keys to your residence and how emergency personnel can gain entrance. All necessary details will be collected at the time your subscription begins.
Along with the radio unit and panic button is your extensive medical history stored on a thumb drive in Spanish and English to be available for any treatment
following your call. You can also print it out so that you will have it anytime you are traveling outside the area.
Users of the Be Safe system will automatically be part of Be Well San Miguel making this a home alert system run by patient advocates and medical professionals. If ever you press the button and make the call you can be assured that you will connect to a medically trained staff member, not an anonymous hourly employee.
Whomever you speak with at Be Safe will have a background in healthcare. In the emergency situation it will not fall upon you to know precisely what level of response is required. Our medically trained phone triage staff will be in touch with you immediately and help guide your decision.
For more information, e-mail Deborah!