Deborah Bickel, Sue Leonard, and Juan Soria have years of clinical experience and medical training that are put to use on your behalf. We don’t just provide information, we help you understand your important health and wellness options.
In the event of an illness or injury, finding an English-speaking physician may not be enough. While many physicians in the area do speak English, few are completely fluent and even fewer have an English speaking staff. We bring to our practice both fluency in Spanish, English and a professional understanding of both US and Mexican medical services, which can dramatically improve the quality of care you receive in Mexico.
It is important to note that medical practices can vary greatly from one country to another, and at times the medical culture of Mexico will be quite different than in the US or Canada. An example of this is that private practice physicians in Mexico are not required to keep patient records beyond the patient’s name and day of the visit. Having a fluent and medically capable advocate at such times will be critical to your continuity of care and your peace of mind. As with any visit to a physician or other health practitioner the right outcome will depend upon clear communication and understanding between patient and practitioner.
A short phone call will help us identify what your needs may be and is usually followed by an hour-long appointment to orient you to medicine, health and well-being in San Miguel de Allende.
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As the founder of Be Well San Miguel, I utilize my extensive knowledge and experience as an international health worker to ensure that every need of each one our clients is met with utmost professionalism, compassion, and confidentiality. I am a graduate of the Stanford University Physician Assistant program, and hold a Master’s degree in Public Health from the University of California at Berkeley. I have lived and worked in many countries including the United States, the Netherlands, Mexico, Guatemala, Cuba, Nicaragua, Zambia and Mozambique…
I have a particular interest in geriatrics and helping people choose the highest quality of living even when that may mean shortening our span of years but vastly improving our experiences moment by moment.
Phone : +52 (415) 115-7815
US Phone: 1 (707) 354 4859 *This number can be used in the event Sue Leonard or Dr. Emilio Rodriguez can’t be reached.
Email : firstname.lastname@example.org
Sue Leonard is a Nurse Practitioner with 25 years of nursing and nurse practitioner experience in the US, Southeast Asia, the South Pacific, Central Asia, South Asia, Africa, and now Mexico. She has considerable training experience on many subjects for a variety of groups including US school administrators and teachers, South Pacific Governors, village mayors, community groups, and international and local NGO leaders from around the world. She also trained nurse aides and orderlies, and has experience as a psychiatric nurse, in hospital and clinical settings in the US.
Home Phone : +52 (415) 121-8118
Mobile Phone : +52 (415) 103-3952
US Phone : 1 (206) 414-1370
Email : Sue@BeWellSanMiguel.com
Dr. Emilio Ramirez works in the Emergency Department at MAC Hospital and sees patients in his own consultorio.
A very popular doctor and excellent colleague, he is a welcome addition to our team. He is a specialist and board-certified emergency physician with more than 22 years of experience in emergency rooms, 17 of those years in private medicine working as an ER physician in an American hospital in Puerto Vallarta (Amerimed), and as the chairman of Emergency Services in the IMSS hospital in Puerto Vallarta.
As an Emergency Physician, he is committed to ensuring that an ER physician is available at all times at MAC Hospital because, as everyone knows, in an emergency… TIME IS LIFE.
Emergency Medicine is one of the most complete and critical medical specialties because it is the only one that needs to know how to manage an acute crisis across all medical disciplines. To adequately prepare for this challenge the training and skills of an ER physician are much broader and deeper than for other specialty physicians.
Some of the most critical situations it covers are stroke, cardiac arrest, heart attack, GI bleeding, trauma (all varieties – car accidents, gunshots, stab wounds, fractures, head trauma, etc) Uncontrolled hypertension, complications related to diabetes, respiratory failure, coma and shock among many others.
The entire Be Well Team have worked with him for five years now and have developed a deep respect for his medical knowledge, his ability to recruit the finest specialists, and his commitment to the oversight of each and every Be Well patient.
We were delighted when he agreed to join our team as he has been the glue that has kept us assured that our patients were getting the very best care. We consult him or a specialist referred by him on all our patients when they are sick or injured. We have not had a single case in these five years of a complaint about his treatment of our patients nor the courtesy he shows everyone from fellow physicians to the other Be Well Staff and most especially his patients. If you get to know him very well you will find he has a great sense of humor and endless energy for being a fine physician.
Mobile Phone : +52 (322) 109 1414
Native San Miguelense Kris Kegel manages our patients when they need home care. Bilingual and bicultural, he is service oriented, with 20 years of experience in personal assistance, hospitality, and the culinary arts. Kris has exceptional technical and organizational skills, and a strong interest in architectural design, aimed at creating safer homes for the aging. He also has a long history of and non profit involvement.
Email : Kris@BeWellSanMiguel.com
Mr. Soria a certified nurse who has lived and worked in San Miguel de Allende nearly his entire life and has provided nursing and medical services for more than 10 years. He completed his nursing training in Irapuato, Guanajuato at SIDAD. As part of his training he completed courses at the military hospital as well as working full time in management and patient care at the City Hospital, Mexico, DF.
Mobile Phone : +52 (415) 101-4363
Email : Juan@BeWellSanMiguel.com
We are medically trained patient advocates. Our role is to help you receive the best care possible on both sides of the border. We do not diagnose or treat. Our goal is to support and guide you to the best available care.
As members of your health care team, we are committed to the highest standards of professionalism and confidentiality. You may be absolutely confident that no personal information will ever be shared without your explicit permission.
Fees are payable by US check, cash, or Paypal for an hour of our time. An initial evaluation and intake has an extra cost. As our fees are subject to change based on peso to dollar rates and other factors, please contact us for the most up to date information.
Payment is due at the time of service. For services exceeding an hour of our time, we reserve the right to ask for payment in advance.
We also offer an annual retainer at a set fee. For those needing more service and those who want to create medical directive, this option can save money over the year. Ask us about it!
We also provide Skype sessions as a slightly reduced cost.
“Be Safe” is a new service provided by the Be Well team. It is a medical alert system that provides its wearer with 24/7 medical intervention via a proprietary electronic pendent or key chain and wireless phone system.
When the need arises, all that is required is pressing a button on the pendent to summon help. Once pressed, the button automatically generates a call to a Be Well San Miguel staff member, day or night seven days a week for as long as one’s subscription is in place. When answered, the user will be in direct telephone contact with Be Well San Miguel and the nature of the emergency can be described. If the button is pressed and there is no caller someone will go to your home to ensure you are in no danger. (false alarms do happen.)
At that time a decision will be made and a call placed to: send a paramedic team and ambulance, an MD or a Be Well San Miguel staff member such as Deborah Bickel, Sue Leonard or other medically trained first responder. And, when necessary, a Be Well San Miguel staff person will meet you upon arrival at the hospital of your choice.
Beyond having your location and directions, we will maintain an up to date file containing all of your critical information including who has keys to your residence and how emergency personnel can gain entrance. All necessary details will be collected at the time your subscription begins.
Along with the radio unit and panic button is your extensive medical history stored on a thumb drive in Spanish and English to be available for any treatment
following your call. You can also print it out so that you will have it anytime you are traveling outside the area.
Users of the Be Safe system will automatically be part of Be Well San Miguel making this a home alert system run by patient advocates and medical professionals. If ever you press the button and make the call you can be assured that you will connect to a medically trained staff member, not an anonymous hourly employee.
Whomever you speak with at Be Safe will have a background in healthcare. In the emergency situation it will not fall upon you to know precisely what level of response is required. Our medically trained phone triage staff will be in touch with you immediately and help guide your decision.
For more information, e-mail Deborah!
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